Features

Our editorial board comprises a specialist group of leading industry figures who, in conjunction with the future banking editorial team, identify the main drivers of the industry helping to produce regular, thought provoking opinion pieces on the latest issues, challenges and developments.

Latest Banking Feature

SmartStream’s cost-cutting system hleps trim cost
16 January, 2018
Cost-cutting has been a high priority in the financial services industry for many years, so it is strange, then, that some of the biggest cost centres are often overlooked. Fees and...
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Fintech: banks should compete or collaborate 20 October, 2017 Banks have adopted different ways to engage with emerging fintech competitors, from acquiring them to trying to match them and everything in between. Rod James finds out how banks have...

Rabobank: making instant payments a banking reality 20 October, 2017 In a world where customers expect their banks to deliver the 24/7 services that they get from other industries, Rabobank’s Erik Kwakkel explains why it pays to be an early mover in the...

Digitally exclusive banking: a revolutionary wave 20 October, 2017 As branch visits continue to decline, a new wave of start-ups are tapping into this trend and offering digital services only. Abi Millar talks to Monzo CEO Tom Blomfield; Tandem co-founder and...

Nationwide Building Society embraces technology to improve customer service 20 October, 2017 In order to enhance its services, Nationwide Building Society has invested in innovative technology to meet its members’ needs. Future Banking speaks to Matt Cox, head of insight and...

Cybersecurity is high on European Banking Association's agenda 20 October, 2017 The European Banking Association (EBA) has placed cybersecurity high on its agenda for 2017. Slavka Eley, head of the EBA supervisory convergence unit, and Lot Anné, one of the unit’s...

Fighting rising cybercrime in the UK 20 October, 2017 Online and mobile banking are on the rise, but rates of cybercrime are soaring in the UK and beyond. Patrick Kingsland asks Professor Alan Woodward, cybercrime expert at the University of...

Opening up data can make banks digital leaders 20 October, 2017 Changing regulation dictates that banks become more open with their data. Far from being a burden, it is an exciting chance to reposition themselves as digital leaders. Kevin Hanley, director...

Artificial intelligence can help banks retain customers 20 October, 2017 The use of artificial intelligence (AI) in financial services is growing all the time but is dismissed by some as purely a gimmick. However, AI offers many exciting possibilities in the...

Metro Bank's IT investment helps it protect its turf 20 October, 2017 The blue and red signage of Metro Bank is now a staple of most UK high streets, but the institution still faces stiff competition from older incumbents and more nimble app-based rivals. Greg...

Data-centre optimisation for agile banking 20 October, 2017 A bank’s data-centre model is increasingly the beating heart that sustains all of its services and allows it to respond to a changing market. As financial institutions move away from...

Future Banking, in partnership with IBM, launches its latest episode looking at Managed Cloud Services (the Right Cloud) 27 June, 2017 Data sits at the very heart of banking transformation and the data centre is pivotal to modern banking operations....

Available upon request - the SmartStream RDU 24 January, 2017 Banks have long laboured in isolation to develop data management solutions that support their rapidly evolving requirements but, three years ago, a new collaboration – one of the closest of...

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