Suntec - Future Banking

We conceptualised and created our core pricing and billing platform, horizontal in nature and flexible enough to address the pricing and billing requirements of any transaction-based vertical. We leverage our decade-long experience and expertise in transaction pricing and billing across diverse verticals to deliver cost-effective solutions for our customers. We offer customers the best practices imbibed from multiple industries.

Our products, services and solutions provide a comprehensive platform to our customers for measuring and monitoring transaction value, enabling tighter control on profitability.

Relationship pricing and product bundling

Banks that implement relationship pricing and product bundling will obtain a sustainable competitive advantage, increase their market share, grow deposits, build new relationships, and improve on existing ones. Competing banks will suffer a harsh blow and will be scratching their heads as to how to deal with being blind-sided by a game-changing strategy. Relationship pricing systems and the concept of relationship pricing must become mandatory and integral parts of day-to-day banking activities.

Commoditisation of services and competition are forcing the global banking services landscape to undergo a virtual makeover. Nowadays, banks and financial institutions compete with peers based on price differentiation – the thrust is on evolving long-term associations with their customers.

They are aware of the impact of customer retention on market dynamics, and they know that rewarding loyal customers with personalised service adds unparalleled value to their offerings. Personalisation of this level is possible only through the concept of Relationship-based Pricing.

Relationship-based pricing

Relationship-based Pricing (RBP) is a customer-centric framework that helps financial institutions to treat each customer uniquely, based on the overall relationship value, with innovative pricing strategies achieved by streamlining and automating the pricing and billing functions across enterprise.

SunTec pioneered the concept of Relationship-based Pricing, way back in 1999. Ever since our Relationship-based Pricing and Centralised Billing product, TBMS-F, built on the RBP philosophy, was first installed in 2002 by a major European bank, several innovative banks around the globe embraced the RBP concept through our product.

Contact

SunTec Business Solutions Pvt. Ltd.
Kowdiar
Trivandrum 695 003
India
Tel: +91 471 3918300, 2539600
Fax: +91 471 2433578
info@suntecgroup.com
www.suntecgroup.com

White Papers

Revenue Leakage – Opportunity Calling!

Revenue Leakage has been a universal phenomenon, gnawing up the profit margins of transaction-based industries, especially across their business support systems. Though the Banking industry people are particularly quick in acknowledging the glaring prevalence of revenue leakage, they are not able to pinpoint its source or quantity, or chart methodologies to ensure Revenue Assurance.

Customer Profitability Vs. Customer Satisfaction: Keep Guessing or Model your Pricing Strategies

Most financial institutions do not have a clear understanding of what or who drives their profitability. They make assumptions or guesswork, and most of the time, try and fix their profitability metrics into the 80/20 rule or something similar — the majority of profits (80%) come from a minority (20%) of customers, products or business segments. Is profitability as simple as this? While there is no denying the 80/20 rule, how does an organization find this 20%?

Press Releases

SunTec Wins the Prestigious Red Herring Global 100 Award

Subsequent to winning the Red Herring 100 Asia award in November 2009, SunTec has now entered the big league of the top 100 companies of the world.

16 July 2013

SunTec Announces TWIST BSB Compliance

SunTec Business Solutions, the leading provider of Relationship-based Pricing and Centralised Billing solutions, today announced that its flagship product for the financial services vertical – TBMS-F – is compliant with TWIST's (Transaction Workflow Innovation Standards) Bank Services Billing Standard (BSB).

16 July 2013

SunTec and Sygnity Join Forces to Offer Relationship-Based Pricing and Centralised Billing for Banks in Poland

The companies are cooperating on creating a Center Of Excellence (COE) for RBP and collaborating on joint go-to-market activities and alignment of strategic direction in the region.

16 July 2013

Products & services

TBMS-T

TBMS-T is a Convergent Transaction Pricing and Billing solution designed to empower every communications, media and entertainment player to graduate to the league of full service providers, align their infrastructure with the new technologies to be able to roll out triple play and quadruple play services, and also to meet the challenges of convergence.

TBMS-U

TBMS-U is designed to handle residential and commercial customer information, meter data management and billing requirements of gas, electricity and water utility companies. It is a full-featured business rule-driven system that includes functionalities for meter data management, customer management, workflow management, consumption-based charging, consolidated billing, payment accounting, reporting and revenue settlement.

TBMS-F

TBMS-F is an enterprise-wide Relationship-based Pricing and Centralised Billing platform designed to meet the complex value chain dynamics in a financial supermarket, managing four critical entities of a business, viz. customer, product, partner and information.

TBMS-LT

TBMS-LT is a streamlined, centralised pricing, billing and settlement system, tailored for the global Logistics and Transport services industry. The solution caters to segments such as Port Operations, Leasing and Fleet Management, and Freight Logistics. It helps futuristic logistics service providers to solve the challenges in customer-centricity and service differentiation.

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SunTec - Relationship-Based Pricing and Centralised Billing Solutions

Relationship pricing and product bundling

Relationship-based pricing

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