Yucheng Technologies, a provider of IT services, has announced Phase II, which expands the scope of Bank of East Asia’s personal e-banking services to enhance the customer experience.
Yucheng said that Phase II builds on standard capabilities, such as wire services and account management, to add a new level of functionality. Phase II includes a preliminary mobile payment system enabling users to send payments and fund transfers to other Bank of East Asia (BEA) customers via text message.
Yucheng developed BEA’s initial personal online banking platform in early 2008. Yucheng said that Phase II will leverage its technology to ensure that BEA remains at the forefront of e-banking in China.
Weidong Hong, CEO of Yucheng Technologies, said: Competition is intensifying and consumers are becoming more sophisticated. Our online banking solutions not only lower the cost of customer service, but also increase the quality of each interaction. During Phase II, we hope to create a rich online user experience through our combination of intuitive design and innovative online tools. We look forward to expanding our relationship with BEA in the online space and across all of our solution lines.
