The branch has installed external screens to provide up-to-the-minute bus schedules and weather information, public meeting spaces and an interactive, 20ft "Catalyst Wall" just inside the main entrance, featuring local companies and experts.
Umpqua Bank president and CEO Ray Davis said, "Our new flagship is the latest iteration, built to reflect the preferences of today’s consumers and businesses and empower customers to engage with us in a variety of ways."
The new San Francisco office is equipped with modern facilities to engage consumers and businesses, while offering business owners with the tools, resources and interactive space needed to create and innovate.
Umpqua’s Mobile Concierge associates will deliver account services, connect customers with subject experts, and book one of the store’s public conference rooms from anywhere in the store.
It also has a ‘Demo Bar’, where products from featured businesses will be showcased and it will serve as a centre for demonstrations of all kinds, from financial products and services to coffee and chocolate tastings.
Additionally, the branch will have digital booklets and ‘Spark Resource Center’, which has been created for businesses and individuals to connect, collaborate and get inspired.
In order to offer San Francisco businesses with access to proprietary and public industry and consumer trend resources, the office will have a ‘Data Research Station’, which will also cater insight into consumer trends and related business ideas.
Apart from having business lounge, for larger group meetings or sessions; and exchange rooms, the office will also introduce paperless operation instead of printed receipts, as well as a collection of mobile applications.
