TEKchand’s platform combines remote distribution system with a web-interface to enable ATM screen changes for marketing messages and a complete solution for uploading, viewing and managing electronic journal data in a multi-vendor ATM network.
TEKchand offers content management and terminal management to transaction personalization and targeted marketing. Each application can be implemented as part of a comprehensive program or individually customized to meet the needs of each client.
Maude Goodson, ATM system administrator at AllSouth, said: “We evaluated the options available and had three specific ROI criteria that had to be met; a single application to remotely manage both ATM screen content and electronic journals, one that would work across our entire ATM infrastructure, both legacy Fujitsu and newer NCR ATMs, and lastly, the chosen solution must be easily implemented without a resource commitment from our internal staff.
“With TEKchand’s comprehensive application suite and appliance-based delivery model, we did not have to deploy multiple solutions from different vendors to meet each specific need and implementation was easy.”
Rajeev Bahri, managing director of TEKchand, said: “AllSouth needed a partner that could provide a multi-vendor solution that is expandable, yet easy to purchase, implement, use and most of all, afford. With our appliance delivery model, ATMContentPro, we were able to implement a packaged solution of hardware, operating software, application software, firewalls and database functionality so AllSouth could be up and running with minimal resources.”
