The banking solution was launched as more and more people are relying on digital channels such as mobile and the internet for their daily banking transactions.
Designed in FT 8012, IDB features a set of 38 key apps that completely support any profitable retail branch for the bank.
The core strength of the solution lies in its flexibility to provide role-based efficiency with a whole set of branch banking apps for branch staff — right from leads to campaign dashboard, quick customer opening, account services, cash transactions, to funds transfer, and many others.
In addition to driving higher customer engagement, the solution also increases operational efficiency.
Polaris Financial Technology global consumer banking division CEO Jaideep Billa said: "The primary challenge facing banks today is to simplify banking and become the principal banker of the customer in the maze of multiple relationships held with different banks for various products.
"Powered by features such as 360-degree view of the client, service case resolution and role-based app Canvas, Digital Branch allows banks to capture the most out of every interaction, drive same experience across all touch points and simplify banking for their customers."
