The $4.3bn institution cited the open platform’s advanced architecture, scalability and member-centric design, as well as the scale, support and expertise of Fiserv as key decision factors.
According to Fiserv, Acumen features an open architecture, advanced functionality and superior ease of use, plus the ability to cost-effectively scale as credit unions grow.
In addition to Acumen, RBFCU will implement other Fiserv products, including LynxGate for ATM management and Next Multi-Channel Marketing for cross-selling capabilities.
RBFCU vice president of electronic services Mary O’Rourke said Fiserv has leveraged open technology and development languages, which means they have the flexibility to develop specific applications for their business as needs evolve.
"The holistic, member-centric views in Acumen make the sales process more dynamic and efficient, and the sales functionality supports the sales and service-culture we’ve established at RBFCU," O’Rourke said.
