The $350-million bank selected Fiserv to help it compete against larger players in its market and to provide a better experience for its customers. With Precision, Andover will now have a flexible, scalable, end-to-end bank platform that provides easy access to data and open integration to a wide range of solutions to help the bank operate efficiently, meet regulatory requirements and deliver top-notch customer service.
"We’re a community bank so we provide a level of personal service our customers have come to appreciate," said Steve Varckette, president, Andover Bank. "But we also have to provide the products and services that empower our customers to bank when and where they want. The Fiserv solutions will help us take advantage of innovative technology to match product delivery channels with customer preferences, allowing us to be more competitive in our market and still provide the level of service our customers have come to expect."
"In Fiserv, Andover Bank has found a partner to help it maintain its customer-centricity while providing a better banking experience for customers," said Teri Carstensen, division president, Bank Solutions, Fiserv. "Andover joins the more than one-third of all U.S. financial institutions that look to Fiserv to help them remain competitive, mitigate risk and enhance customer relationships. Precision provides a solid, scalable foundation for continued growth and innovation."
In addition to outsourced processing on the Precision bank platform and Item Processing, Andover Bank selected Accel debit payments network, AccountCreateSM, Branch Source Capture, Business Analytics, CheckFree RXP, CheckFree Small Business, Debit Processing, Director, Financial Cards, Fraud Detection SystemSM, Integrated Teller for Precision, Merchant Source Capture, Mobiliti, Popmoney, Prologue, Prologue Investment Portfolio Accounting, Retail Online, Statement Advantage, Teller Source Capture, Web Design Services for Precision and Web Hosting Services for Precision.
