As part of FI Navigator’s banking vertical data and analytics platform, which contains information on more than 13,000 financial institutions and the Fintech companies that serve them, the mobile banking module will provide Q2 with:
- Vendor analytics, including market share position and accretion; client churn rates; customer utilization; customer satisfaction; and client demographics;
- Industry analytics, including industrywide or segment mobile adoption; customer utilization and satisfaction; and detailed mobile feature provision.
- Bank and credit union-specific peer comparisons on mobile banking offerings and performance.
The mobile banking data is updated monthly, providing Q2 with the most current information available on these various attributes.
FI Navigator CEO and founder Steve Cotton said: "The foundation of Q2’s success is on effectively serving clients with an array of innovative mobile banking technologies that provide advanced capabilities.
"Their efforts are reflective of our own. With the selection of our mobile banking module, they demonstrate a continued pursuit of excellence and reinforce their status as a leader in the Fintech industry."
Q2 sales senior vice president Steve Soukup said: "Our focus is on empowering community-centered financial institutions to do more than ever for their account holders with the most comprehensive, secure and adaptable smart banking platform of its kind.
"The FI Navigator solution helps us to better understand customer and market dynamics that will help us deliver innovative technology designed for customers’ needs."
