The PNC Financial Services Group, a Pennsylvania-based diversified financial services company, has completed the first phase conversion of 1.8m customers and 240 branches from National City Bank to PNC Bank, with three additional conversion phases scheduled in early 2010.
The first phase was comprised of customers throughout western Pennsylvania (primarily Pittsburgh and Erie) along with Youngstown, Ohio and the state of Florida. The branch locations opened as PNC Bank as scheduled on November 9.
PNC also scheduled the dates and regions for the remaining phases of the conversion, which involves an additional 3m customers and 1,100 branch locations. By February 2010 it expects to complete Kentucky, southeastern Indiana, southern Ohio (including Cincinnati, Dayton and Columbus).
By April 2010, northern Ohio (including Cleveland, Akron and Toledo) and the state of Michigan, by June 2010, the remainder of Indiana along with the states of Illinois, Missouri and Wisconsin.
Thomas Whitford, vice chairman and co-leader of the National City integration at PNC, said: “We wanted a seamless transition for our customers and I believe we have achieved that goal based on the teamwork of our employees and the investments being made. The tremendous leverage we expected from this transaction is beginning to benefit customers and have a positive effect on our performance.”
