Clickatell, a global mobile messaging solutions provider for financial institutions, has announced that FirstGlobal Microfinance bank of Nigeria is delivering Clickatell-powered text banking services to its mobile customers.
FirstGlobal has said that customers can immediately respond to the bank when erroneous transactions occur, rather than wait for the 30-days for physical statements. The bank is sending SMS alerts to remind customers to make loan payments on time thereby reducing unnecessary interest charges as well as maximizing the bank’s revenue inflow.
The company has claimed that the FirstGlobal customers can now opt-in to receive real-time Clickatell SMS transaction alerts, payment reminders and SMS fraud alerts directly to their mobile phones and the service is available round the clock. FirstGlobal has added that it has noticed a decline in the number of fraud cases being reported due to real time Clickatell alerts sent directly when transactions occur.
