Based on the terms of the partnership, the technology firm will cater transaction processing, integrated voice response for customer care and card fulfillment, which will boost the bank’s customer satisfaction by making funds more easily available.
FIS North American financial institutions executive vice president Anthony Jabbour said that a suite of customized prepaid-based payment product offerings has been provided after examining its entire payment landscape in alignment with their commercial payments strategy.
Collaboration with FIS will enable the lender to boost its focus on relationship banking, while empowering it to fulfill customers’ needs and expectations.
The bank said that the unique nature of open-loop, reloadable prepaid cards provides card beneficiaries easy access to funds, while creating new efficiencies for corporate and public sector clients, especially those migrating from paper-based processes.
Operating in over 36 nations, processing more than 775 million transactions annually, and 14 currencies, FIS serves more than 14,000 institutions in over 100 countries.
