JPD Financial said that with the Neocase software, its has implemented a single key to manage and optimise its core business processes consisting of credit recovery, case management, account management, and invoicing workflows, while improving the automation and tracking of its core processes as well as delivering enhanced reporting to its clients.

John Doyle, CEO of JPD Financial, said: Neocase has significantly helped improve the productivity of our credit recovery staff and we anticipate further gains with the implementation of self-service options. Most importantly, Neocase empowered us to consolidate and integrate several solutions into one platform.