Infosys said that the Finacle will provide a future-proof technology platform with straight through processing capabilities and support for 24X7 multi-channel and multi-currency transactions.
Through Finacle, the bank can personalize offerings, bundle products and enrich their segment-specific product portfolio.
As a first step, in the transformation, IndusInd Bank has implemented Finacle e-banking solution to facilitate banking services online and enhance customer experience.
IndusInd Bank CEO and managing director Romesh Sobti said that the bank is confident that Finacle will help significantly scale up its customer base and branch footprint besides improving productivity.
Infosys Technologies global head of Finacle Haragopal Mangipudi said that India is a hotbed of opportunities for progressive enterprises, like IndusInd Bank, that understand the potential of technology to create and sustain customer experience-led growth.
