The lender chose Q2 banking technology due to its integrated, intuitive user interface, single-platform approach after thoroughly analyzing several technology providers.
Apart from integrating its ebanking channel, the new technology will also provide considerable operational efficiency by streamlining back-office operations while boosting its online and mobile offerings.
Harleysville Savings Bank SVP and CIO Adrian Gordon said, "The flexibility of Q2’s platform enables our retail and commercial customers to determine when they want to bank and what device they want to use to better manage their accounts and perform transactions."
Additional capabilities include sophisticated, integrated security applications and features, such as bill pay, customized real-time account alerts, multi-factor authentication (MFA) and native out-of-band transaction authentication.
Q2 CEO and president Matt Flake commented, "Providing a single ebanking solution to its retail and commercial customers allows Harleysville to better compete in the marketplace while improving back-office administration and offering better service and additional options to its customers."
At present, the lender manages six full-service branches in Montgomery County and one office in Bucks County, Pennsylvania.
Headquartered in Austin, Texas, Q2ebanking operates as a technology company and caters ebanking platform for online banking, mobile and tablet banking, voice banking as well as a security application to effectively mitigate fraud risk for community focused financial institutions.
