Due to the platform’s scalable, open architecture and member-centric design, the $5.5bn asset credit union chose DNA, which will enable it to grow by offering more tailored service and introduce new products faster and more efficiently.
RBFCU senior vice president and chief information officer Mary O’Rourke commented, "The advanced technology of DNA can scale with our growth plans while providing the flexibility and member-centricity we need to quickly roll out relevant, new products.
"With DNA, we’ll have the potential to increase efficiency through integration with leading Fiserv solutions as well as have the ability to create our own custom core applications with DNAcreator™."
DNA is the first open, relationship-centered core banking platform, which has been appreciated by industry-leading analysts for its technology, user experience and breadth of functionality, claims Fiserv.
To give the companies complete profiles of their retail and commercial customers, the platform offers round the clock real-time processing and is supported by an extendable relational data model designed around the individual instead of the transaction.
Besides DNA, RBFCU will deploy Magic for integrated teller capture and Verifast for teller line authentication and CRM/BI modules for DNA.
