Acumen is the newest account processing for credit unions from Fiserv.
According to Fiserv, the new solution is designed to meet the needs of the large credit unions that feature an open architecture, advanced functionality and superior ease of use, plus the ability to cost-effectively scale as credit unions grow.
Acumen is available via service bureau, in-house delivery or resource management.
In addition to the Acumen solution, Gesa selected Nautilus from Fiserv for enterprise content management and ATM Source Capture, Branch Source Capture and Teller Source Capture solutions from Fiserv for item processing.
Gesa Credit Union CEO Christina Brown said Acumen has all the attributes that Gesa was looking for — modern architecture, written in modern programming language and flexibility so that makes it easy to enhance and customize.
"The one thing that stood out the most for us is that Acumen not only incorporates all the functionality that we’re looking for, but also has built in CRM. It makes sense, and Fiserv is the first to do it," Brown said.
