According to the Fiserv, through the new module LoanServ: LoanLink consumers will be able to access and update their loan information in real-time via the internet or an Apple iPhone or iPad application.
In addition, with LoanLink, lenders can customize the module to address the specific needs of their borrowers choosing from services such as: account cross referencing; loan payments; payoff requests; payment histories; address and contact information updates; customer financial information; and information about loan modification and alternate options.
The LoanLink application provides borrowers a way to view their lending life from an iPhone or iPad.
Through LoanLink, lenders can offer customers 24/7 access to their loan records and pulls information directly from the LoanServ platform in real time, avoiding the data-sync issues associated with batch processing.
Fiserv said LoanServ is a single-platform loan servicing solution designed to support any size or type of institution, from entrepreneurial loan servicing operations to the largest financial institutions.
