First Bank will offer new personal financial management tools and enhanced bill pay options through Corillian Online and CheckFree RXP, as part of its initiative to increase adoption of its online banking services and improve the user experience for existing customers.
The integration of Corillian Online with the Signature bank platform already used by First Bank will provide customers with an access to information across all their accounts. Additionally, customers will have the ability to create detailed spending reports, which helps consumers to closely manage their personal finances.
Through CheckFree RXP, First Bank customers will be able to receive electronic bills from any of the nearly 400 billing companies in the CheckFree network, and will be able to pay any business or individual.
Mobile Money from Fiserv will allow the bank to reach their customers in the mobile channel. By delivering mobile banking and payment capabilities, First Bank can attract more customers and give existing customers more options to bank at their own convenience.
In addition to account processing, Fiserv currently provides other services to First Bank, including debit and ATM processing and risk management solutions.
Timothy Cook, vice president of internet banking at First Bank, said: “We believe the integrated online banking, payment and personal financial management tools in Corillian Online and on-the-go banking capabilities in Mobile Money will make daily financial activities easier for our customers and will allow us to deepen our relationships with them.”
Erich Litch, senior vice president and general manager of consumer services and electronic banking services at Fiserv, said: “Fiserv has provided account processing services to First Bank for more than 15 years, and we look forward to augmenting that technology with our online and mobile banking solutions. By offering online and mobile banking from Fiserv, First Bank will be able to engage more frequently and deeply with their customers, encouraging them to make the bank their primary financial management destination and leading to stronger and more profitable relationships.”
