Agilis EmPower is expected to offer DBS greater flexibility throughout its self-service network, allowing the bank to build customized transactions by designing and integrating features and functionality that easily respond to customer requirements.
A key criterion for the software upgrade was the ability for DBS to bring new features and functionality to its ATM network through flexible, customizable software. DBS also cited a need for future software scalability, which EmPower can provide through XML and .NET technology that integrates into multi-level networks and enterprise-level systems.
With the largest ATM network in Singapore, we are committed to bringing out the best of Asian values in new and innovative ways for our customers, said Rachel Yap, managing director of DBS’ consumer banking network operations. This means enhancing our customers’ experience at the ATMs. Through Diebold’s software, our customers can enjoy quicker and more user-friendly transactions. We can also customize more exciting, new services that will serve our customers all over the region.
