With a customer base that includes financial institutions and other businesses, CSI must achieve the highest levels of security, especially when it comes to its fraud-detection services.
By integrating ACI’s award-winning payments risk management solution, ACI Proactive Risk Manager, into its Card Sentry solution, CSI can monitor debit card transactions and proactively identify fraudulent transactions before they occur, reducing overall fraud losses.
Proactive Risk Manager provides the company with fast and flexible tools that can adapt to the rapidly changing payments landscape—including the shift toward tokenization, the introduction of new forms of payments and the acceleration of immediate payments.
CSI director of payment services Derrick Bretz said: “Detecting and preventing card fraud is a critical issue for every financial institution, so CSI strives to defend our customers against constant and ever-evolving fraud activities. “
“After a thorough analysis of leading solutions, ACI’s Proactive Risk Manager addressed all of our fraud prevention needs—including a comprehensive and agile rules capability, modern profiling tools and advanced analytics. Further, ACI’s extensive fraud solution will accommodate CSI’s growing product line and channels over time.”
Now and into the future, fraud systems will need to apply advanced fraud detection technology, based on behavioral analysis, as well as a holistic view of fraud across multiple channels and accounts. Proactive Risk Manager will enable CSI to introduce real-time alerting, with actionable notification through multiple channels such as mobile and e-mail.
ACI Worldwide vice president Andreas Suma said: “ACI is pleased to expand its relationship with CSI, which also utilizes our advanced Postilion offering for card processing.”
“As we continue to invest and accelerate development in Proactive Risk Manager, we’re seeing more and more innovative organizations like CSI in need of powerful and flexible solutions that address myriad fraud challenges. Concurrently, we are also improving the customer experience in the payments ecosystem—at a product, channel or enterprise level.”
Proactive Risk Manager is part of ACI’s UP Payments Risk Management solution, and leverages ACI’s UP Framework, a set of technologies that orchestrates all aspects of payment processing for any payment type, any channel, any currency and any network.
