CO-OP Financial Services, a provider of access and convenience products for credit unions, has partnered with NCR, a global technology company, to offer a suite of managed ATM services to improve the profitability of ATM management for credit unions.
The benefits for the participating credit unions clients include a fully-bundled billing process that includes the option of leasing ATM hardware if desired, ongoing upgrades to maintain compliance and functionality, positive impact on resource allocation for ATM monitoring and management, a suite of ATM processing options to enrich the member experience and a single contact point for all issues related to managing an ATM fleet, instead of managing multiple vendors.
The CO-OP ATM managed services suite includes flexible ATM terminal driving, implementation support, cash management, terminal monitoring, IP data communication and the options to add features like check imaging, content distribution and other ATM functionality.
NCR will continue to handle ATM sales, deployment and servicing as part of the integrated package. Credit union clients will receive one consolidated CO-OP invoice for all suite services.
Stan Hollen, president and CEO of CO-OP Financial Services, said: “The partnership between NCR and CO-OP Financial Services is focused on helping credit unions increase operational efficiencies and reduce the cost of support services associated with maintaining an ATM network. CO-OP ATM managed services is a perfect fit for our credit union members who are looking for cost effective ways to manage or grow their ATM fleets.”
