Citibank Singapore has launched a mobile banking solution that provides customers with transactional banking services and real-time information on their mobile phones via Citi Mobile and Citi Alerts, its two mobile platforms.
Reportedly, Citi Mobile allows customers with internet access on their mobile phones to carry out transactional activities, including funds transfers and bill payments via their handheld devices. It is browser-based, requiring no registration or software download.
The bank has said that its customers can use the same Citibank Online login access with their card number and PIN to manage their bank, card, and investment accounts through their mobile phone.
Citi Alerts consists of two types of notification services, Alerts on Demand, and Alerts. Alerts on Demand- the customers can request for a variety of information via an SMS to a pre-set number, including their account balance, outstanding credit card bill, and last four credit card transactions. Alerts- alerts that Citi Mobile offers include SMS notifications when you receive a GIRO credit of a specified amount, or when a charge above a pre-set amount is swiped on your credit card.
Daniel Li, director of eBusiness, Citibank Singapore, said: The rapid adoption of data plan subscriptions and web-enabled smartphones in Singapore has fueled the interest and appetite for mobile banking, which is why we have come up with an all-encompassing mobile banking solution. It is seamless and convenient, requiring neither enrolment nor software download.”
Citi Alerts is an important component of our mobile banking platform as it provides customers with the ability to keep track of and monitor their finances through a convenient and popular communication medium,” he added.
