In addition to the high cash back rate, the card also provides 24 hour personal assistance through its gold-on-call assistance service.
For mass-affluent cardholders, this means that they can get cash back and personalized assistance that will cater to their needs. As cardholders are given the option to receive more cash back, they can now spend more with their cash back gold card. With tangible and instant benefits, cardholders are given the ability to save on their credit card bills as cash will be automatically credited into their account on a monthly basis, said Vipin Agrawal, cards business director for Citibank Berhad.
Citibank cash back gold card customers will receive cash direct into their account on a monthly basis, based on their monthly credit card spending on a tiered rate. The new card product offers 0.5% cash back if they have carried forward a balance of less than MYR5,000; 2% for a carried forward balance between MYR5,001 and MYR10,000; and 3.88% for amounts above MYR10,000.
Moreover, cardholders can also benefit from exclusive privileges available on the Citibank gold card such as the gold travel service, gold SOS which provides 24 hour roadside assistance and towing services and, after six months of membership, cardholders may find themselves eligible for a credit limit increase.