Citibank said that, compared to an average of two weeks’ timeline with conventional issuance, its credit card applicants now only need approximately an hour from submitting the application form plus supporting documents at one of the designated Citibank branches to obtain a new designated credit card.
Neil Gardner, GCG director of cards business at Citibank, said: “Thanks to the advancement of technology and the extended service hours of our branches to 7pm, we are very proud to provide unparalleled flexibility and convenience to our customers, so that they can instantly enjoy our shopping, dining and travel privileges.”
In 2006, instant issuance service was available at Citibank credit card mobile van parked at Langham Place and circulating in different parts of Hong Kong, enabling customers to experience the immediate benefits brought along with instant issuance.
