Citibank has launched Citibank GlobeShopper, a new online service for its credit and debit card holders in Malaysia.
Reportedly, with Citibank GlobeShopper, consumers in Malaysia can now shop at any US online web site as they would have a US delivery address, access to deals, information on total costs of all purchases (included tax and duty), numerous purchases consolidated into one shipment. Moreover, consumers can also dictate when they would like the whole shipment sent to them.
The bank has added that to initiate delivery to Malaysia, customers need to log on to their registered accounts to request a shipment release. Moreover, the customers can also share their US address with friends and family with the ‘Share my POD’ function. By registering their names, and upon shipment release, itemized invoices are recorded for reference and individual calculation.
The bank has further added that the Citibank GlobeShopper also provides a 24-hour customer chat service via web, e-mail or call back. Michellina Triwardhany, consumer banking head for Citibank Berhad, said: Working with our partner Borderlinx, an e-commerce solutions provider, Citibank GlobeShopper provides customers with an innovative, simpler, reliable and cost-efficient online shopping experience with access to more than 300,000 online outlets that deliver exclusive quality products such as L.A.M.B, Bergdorf Goodman and J-Crew, which are not available in Malaysia or Singapore.”
Neill O’Sullivan, COO of Borderlinx, said: We are delighted to be working with Citibank in Malaysia and to be bringing consumers here the opportunity to benefit from the great products and competitive prices available on US web sites in an easy-to-use, one-stop service. We have worked in partnership with Citibank for over a year now since the first GlobeShopper service was launched in Singapore, and together, we are committed to bringing the benefits of cross-border shopping to more countries, including India and the Philippines.”
