Under the terms of the agreement, Diebold installed 170 Opteva ATMs, 100 of which has deposit automation capabilities together with complete integrated services to manage the fleet.
The bank acquired many financial institutions over the last two years, subsequently got ATMs from several manufacturers that were supported by various vendors.
In order to streamline the delivery and management of its ATM fleet, the lender selected Diebold as its sole ATM and services provider across its 164 branches throughout Florida, North Carolina, South Carolina, Tennessee and Virginia.
New ATMs allow customers to execute convenient envelope-free cash and cheques deposits, and confirm all amounts on screen before completing transactions, and the ATMs print full transaction details, including images of deposited cheques, on receipts.
Diebold North American operations vice president Mychal Kempt said, "Through Diebold’s Integrated Services offering, we’re also supporting the rapid pace of Capital Bank’s expansion by delivering consistent, reliable ATM channel management services to all of the bank’s current branches."
Diebold’s services include first- and second-line maintenance for preventive and responsive maintenance, which will enhance the fleet’s uptime, the bank said.
Operating as a subsidiary of Capital Bank Financial, the lender had around $7.1bn in total assets as of 31 March 2013, and more than 1,600 staff.
