This latest partnership will see the bank rolling out Callsign’s platform to all customers across its core brands. The utilisation of the platform not only supports Lloyds’ ongoing commitment to protecting customers from fraud but also provides an excellent and seamless customer experience.
Callsign’s technology works by using multiple real-time data points to help ensure someone really is who they say they are, combining multi-factor authentication and transaction approvals.
Zia Hayat, CEO and Founder of Callsign said: “We have already built a brilliant foundation with Lloyds Banking Group and I am thrilled at the prospect of continuing our working relationship.
“Our solution will enable the bank to go even further in maintaining a premium customer experience when it comes to identification, traditionally a challenging thing to achieve.
Lloyds Banking Group is the largest digital bank in the UK, with more than 15 million customers actively managing their account online and nine million on mobile. The Group is investing £3bn during the next phase of the strategy, with a strong focus on technology and people.
The transformation of the Group is linked to our purpose of helping Britain prosper, and we will demonstrate our expertise as the UK’s largest digital bank through our brands.
Callsign solves challenges that organisations face in getting their users on to and interacting with their digital platforms easily and securely. We provide solutions to some of the world’s largest banks and offer “bank grade” identification to public and private sector clients of all sizes.
Source: Company Press Release
