First Data claims that its Internet banking solution will allow Bankers’ Bank of the West’s community bank clients to offer services to both retail and business customers through an interface that creates the feeling of a true virtual branch.
Bankers’ Bank of the West Bank senior vice president for Card Division Mary Ann Elliott Supples said their customer banks need robust, state-of-the-art solutions to stay competitive in the marketplace. They feel this expanded relationship with First Data will benefit the clients they serve.
"First Data not only provides powerful Internet banking technology but also handles the heavy lifting, including conversion. This frees up community bankers to do what they do best — serve customers," Supples said.
First Data vice president of Product Development Cindi Lieblich said internet banking, online bill pay and business banking services can help community banks compete for customers in their market and engender customer loyalty.
"By bringing our solution to Bankers’ Bank of the West’s client banks, First Data can help their account holders manage their finances efficiently and securely with state-of-the-art security features and personal financial management tools, enhanced by mobile banking technology and text alerts," he added.
Bankers’ Bank of the West serves more than 300 community bank clients in 11 states in the Rocky Mountain, Great Plains and Western states regions.
The bank also works with First Data for debit processing services, including access to the STAR Network.
