The bank witnessed a rapid growth in business covering 14 geographies in the African continent, where it manages 1.4 million bank accounts, an increase of 24% since 2011.
The new system, which is capable to integrate with the bank’s existing e-Banking application, will also help to trim operational costs, while boosting customer satisfaction.
Based on the Software as a Service (SaaS) deployment model, the going live of the mobile environment was completely executed by Clear2Pay and offered to Bank of Africa in a flexible pay-per-user model.
The bank strategic marketing director Alfa Barry said, "We deploy this strategy in order to capture a larger market share, whilst being close to our customers at the heart of their financial needs, which forms the true foundation of our group’s success."
Trading in 15 geographies, the bank employs 4500 staff and offers banking services to the individuals and corporate and organization in the continent.
Headquartered in Brussels, the technology company facilitates banks and financial organizations in their provision of payments services, whether they be Card, ACH, Branch, Bulk, High Care or International payment transactions.
