Capgemini Financial Services - Consulting, Technology and Outsourcing

Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Recognized for delivering enterprise-wide transformation, we collaborate with our clients to help achieve tangible business results. Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Present in 40 countries, Capgemini reported 2011 global revenues of EUR 9.7 billion and employs around 120,000 people worldwide.

Leading the financial services industry

Capgemini's Financial Services brings deep industry experience and innovative service offerings to serve the financial services industry. With a network of 21,000 professionals serving over 900 clients worldwide, Capgemini collaborates with leading banks, insurers and capital market companies to deliver business and IT solutions which create tangible value. Capgemini's transformational solutions help improve business agility, optimize total cost of ownership (TCO), and sustain competitive advantage.

We leverage Centers of Excellence in banking, insurance, capital markets, compliance & risk management, payments, wealth management, technology services and outsourcing to consistently deliver leading solutions. From industry trends to best practices Capgemini Financial Services leads with industry insights with the World Retail Banking Report, the World Wealth Report, the World Payments Report and the World Insurance Report.

Core banking - helping banks reduce costs and optimize customer experience

Industry consolidation and increased customer demands have led banks to feel increasingly limited by their legacy core systems. Banks are investing in new core banking solutions which can help them increase business flexibility, meet new regulations and gain competitive advantage.

Capgemini's business-led approach to core banking transformation enables banks to select, implement, integrate and scale technology that lowers costs, better manages risk, and creates the flexibility and efficiency to optimize the customer experience. Capgemini can help clients modernize legacy systems with services including:

  • Strategy and architecture: requirements analysis, core banking system strategy, defining target operating model, architectural design and roadmap and package evaluation
  • Core banking system replacement: package implementation, integration services, data migration and testing , multi geography rollouts

Cards - helping clients balance growth and risk

Cards players today must balance growth and risk while introducing new products, moving into new countries or cross-selling related products like personal or automotive loans to the same customers.

With end-to-end services across multiple cards functions and products, Capgemini helps industry leading cards players prepare for the future and grow revenue, effectively meet regulations and reduce costs.

Capgemini offerings for the cards industry include:

  • Consulting and advisory services: transformation and platform strategy, new product launch strategy, campaign management, PMO, business process re-engineering, product selection and compliance strategy
  • Core technology services: architecture services, channel integration, portfolio conversion, association and merchant interfaces, platform implementation, consolidation and integration, live system support
  • Business intelligence services: customer and marketing analytics, enterprise and internet data warehouse, real time data integration, agent productivity
  • Call center performance, fraud analytics, compliance services, risk and performance dashboard
  • Testing

Payments - helping clients innovate and meet regulatory compliance

Payments and transaction banking services proved resilient to the crisis, but the rapidly changing external environment will require banks to decide to what extent payments are core to their business strategies. Regulatory pressure has increased and coupled with the drive toward standardization and commoditization, the payments landscape is undergoing significant transformation.

'Applied Innovation' is now vital for Banks and PSPs to differentiate their propositions. Capgemini provides strategic offerings to help players accelerate innovation, achieve regulatory compliance and resolve other payments issues with these solutions:

  • Payment hub
  • Payments analytics
  • Payments sourcing
  • Platform consolidation for payments
  • Mobile and e-Payments
  • SEPA end date / migration
  • SWIFT services and refresh

Risk and compliance

Risk managers are seeking to improve their ability to manage a diverse risk portfolio, predict hidden risks, and control the impact of risk and third party interdependencies. Capgemini's Enterprise Risk services address strategic issues such as loss forecasting, Basel III readiness, risk-based capital allocation and risk-based pricing as well as underlying data issues related to governance, risk architecture, data management, quality and analytics. Our suite of services help address today's regulatory demands, while avoiding tomorrow's hidden risks and associated losses. Services include:

  • Risk management services
  • Regulatory compliance
  • Data management
  • Analytic services

Lending and mortgages - helping lenders grow revenues at lower risk

Lenders are being pressed to grow revenues while adapting to continually reduce risks and costs of doing business. Combining technological experience with a deep understanding of lending, we offer a selection of solutions to address these challenges:

  • Portfolio management: customer segmentation and retention, account management and regulatory solutions
  • Business process reengineering and business process management: loan workflow automation
  • Straight-through processing for business lending origination
  • Business intelligence
  • Risk management and compliance
  • Systems consolidation
  • Securitization

Contact Details

Capgemini Financial Services
40 Holborn Viaduct
United Kingdom
+44 20 7936 3800
+44 20 3202 3555

Available White Papers


World Payments Report 2012 10 October 2012 The World Payments Report 2012 shows a healthy 7.1% gain in non-cash payments volume globally. But volume is only part of the story for the payments market, which is growing and changing in new and exciting ways.


World Wealth Report 2012 21 June 2012 Capgemini and RBC Wealth Management are pleased to present the 2012 World Wealth Report (WWR), which offers insights into the size, composition, geographic distribution, and investing behavior of the world's population of high net worth individuals (HNWIs) - those with $1 million or more at their disposal for investing.

See all white papers
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