The Road to Disruptive Innovation for CXOs
21 August 2013 by HCL Technologies
To re-establish trust and build loyalty among customers, the...
Putting CEx at the Centre of the Company
21 August 2013 by HCL Technologies
Customer experience can become the crucial differentiator for...
On-boarding the Mobile Channel in the Context of Multichannel Integration
21 August 2013 by HCL Technologies
The mobile channel has the potential to revolutionize customer experience...
Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence
21 August 2013 by HCL Technologies
Your customers are hanging out on social media Sites - and that's where...
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