All articles by Andrew Fawthrop
Andrew Fawthrop
Finxact’s Frank Sanchez talks core banking and digital transformation
With a lifetime of financial technology experience under his belt, Frank Sanchez has embarked on a new project with…
Capability and Innovation Fund round-up: Winners from the £425m funding project
When the Royal Bank of Scotland (RBS) was bailed out by the UK government at the height of the 2008…
What is Tinkoff Bank? The Russian disruptor targeting 20 million customers
With a population of 145 million people, Russia is a market with a great deal of potential for disruption…
Monzo launches lending facility — but will not compete on being the cheapest
Monzo is now offering lending facilities of up to £15,000 ($18,200) for UK applicants, with “customer experience” and “ease of…
Metro Bank and first direct continue to dominate customer satisfaction league tables
Despite a turbulent year in the boardroom, Metro Bank has retained its place at the summit of customer satisfaction league…
Revolut launches expense management tool for business customers
Revolut has launched an expense management tool for business banking customers across Europe – as it seeks to further boost…
Atom Bank among latest winners of grant money to boost UK SME banking
Atom Bank and iwoca were among the winners of individual £10m ($12m) grants awarded today from a fund designed to…
FCA grants more time for compliance with strong customer authentication standards
Strong customer authentication (SCA) in the UK has been given an 18-month phased introduction period by the Financial Conduct Authority…
Physical branches still ‘wanted’ despite digital transformation in banking industry
Physical branches remain an important aspect of customer acquisition in the banking industry and should not be overlooked by lenders…
NatWest tries out voice banking with Google Assistant pilot
NatWest is trialling speech recognition technology in partnership with the Google Assistant, enabling customers to perform basic personal banking tasks…