Driven by the ever increasing demands of the consumer, financial institutions continue to focus on reshaping and redefining traditional branches. Hyosung remains at the forefront of this market through its innovative solutions for the interior bank branch. The launch of its MX7800i extends Hyosung’s advanced assisted self-service technology to the exterior of the branch, providing financial institutions with even more choice and flexibility.
"By offering unique and state-of-the-art solutions to the marketplace, we are not only enhancing the consumers’ experiences but also improving the efficiency of the bank branches," said Andrew Orent, President and CEO, Hyosung Americas. "There is a strong desire amongst both the institutions and consumers to reinvent how banking services are delivered."
Made available through the MX7800i model and offering its 21.5" display screen, institutions are able to offer the assistance of a video banker, in addition to traditional ATM transactions. Banks utilizing this video assisted, banking solution will benefit from the increase of automation and potentially extend the hours of service for the consumers, creating a more profitable environment for the branches.
"Today’s consumers are looking for convenient service anytime, anywhere, at the same time financial institutions are driving toward greater efficiencies," continued Orent. "The MX7800i offers both and extends self-service transaction migration from the interior to the exterior of a branch."
Hyosung is actively participating in a number of industry events, educating the market on bank branch transformation. Orent will be representing Hyosung at PayThink 2014 and leading an intuitive session focused on bank branch transformation.