"We are excited to announce the availability of this innovative service to our new and existing account holders," said Paulette Lemon, HomeStreet Bank Senior Vice President and Retail Banking Director. "ClickSWITCH offers customers a fast and easy way to switch their automated payments and deposits. We believe this automation will give HomeStreet a competitive advantage in our markets."
According to a recent Consumer’s Union study, one in five Americans would like to switch financial institutions. Yet, 59% of big bank consumers believe it’s "too much of a hassle" to switch, according to cg42.
One of the main factors cited was the difficulty of switching their automated payments. The Fusion Network has resolved this problem by revolutionizing the switch process. With ClickSWITCH, HomeStreet Bank customers are able to switch their automated payments online with minimal data entry and track their switches, making the switch process transparent for consumers.
"We are excited to be working with HomeStreet Bank," stated Michael Stromberg, Chief Technology Officer, The Fusion Network. "Bank customers will appreciate the fast and easy onboarding process we’ve developed, allowing customers to change banks without the previous inconveniences that hindered them."
