Hancock Bank has launched a customised online business banking solution, NCR APTRA from NCR Corporation. The bank has said that it is designed to give small business customers tools for cash management, complements its existing online consumer banking offering from NCR, and helps the bank extend its customer reach and improve customer service.
It has been reported that through APTRA, NCR enables financial institutions to provide their business customers with a range of value-added services tailored specifically for businesses, such as cash management functions, access management and account monitoring solutions.
Jeff Theiler, senior vice president of Payment Services for Hancock Bank, said: When we decided to offer online banking, it was important to us to find a partner who understood the importance of all of our customer channels – from our branches, to our ATM network, to online banking. We consider NCR a reliable and responsive partner to help us deliver a premium customer experience today, with the flexibility of adding to our solution in the future.
Michael O’Laughlin, vice president and general manager, NCR, said: Online banking can be a cost-effective means for extending a financial institution’s reach, and NCR has proven we can efficiently deliver a highly available, scalable, customizable and secure solution that meets the needs of both banks and their customers.