The US union said that the FCU transforms its endeavor with Acumen platform, enhancing online banking, mobile payments and Popmoney among member services innovations.
The firm claims that Acumen account processing platform with open architecture facilitates stringent consolidation with Fiserv digital services, channel management, lending, item processing and financial management solutions
Additionally, the credit union has also picked up other Fiserv solutions including Corillian Online for online banking, Mobiliti for mobile banking, Popmoney for person-to-person payments, CheckFree RXP for online bill payment.
The firm has also deployed AccountCreate for online account opening, Loan Advantage for online loan origination, ConvergeIT IVR for audio response, Nautilus for image and report repository, AML Manager for risk management, Prologue for accounting, Prism Analytics for member relationship management.
TruStone Financial information technology senior vice president Robert Thompson said the firm’s selection and implementation of Fiserv solutions has given it the opportunity to completely transform its credit union.
"With our new, fully integrated suite of solutions provided by one technology partner – Fiserv – we are able to offer our members digital banking services that would not have otherwise been possible. The business benefits from greater efficiency and cost savings throughout our operations and the ability to expand our revenue by offering additional services to our existing and expanding member base," Thompson said.
The new services will expedite operational efficiency, reduce operational and manual intervention and offer faster processing with greater accuracy with protecting users from fraud, the company said.
