uMonitor, a provider financial solution services, has announced that Washington Trust, a subsidiary of Rhode Island-based Washington Trust Bancorp, has selected its uTransfer, an online account-to-account money transfer service.
With uTransfer, Washington Trust customers will be able to visit the bank’s web site and initiate money transfers or set up recurring transfers. The service will be available to both existing online banking customers and to new customers who may set up transfers using uMonitor-powered multi-factor security from the bank’s web site without registering for online banking service first.
Washington Trust selected uMonitor as part of its strategic expansion of new online services available to customers via the internet. uTransfer will complement the bank’s overall efforts online for new convenience by providing an easy way to move money any time in a highly secure environment.
Susan Swain, vice president of product and service delivery at Washington Trust, said: “We wanted a solution that was easy and convenient for our customers and met our risk and security requirements. uMonitor has a crisp process that focuses on both customer convenience and regulatory compliance. uTransfer takes our online banking system to the next level. It makes it easier for online customers to do their banking with us.”
Dinesh Sheth, CEO at uMonitor, said: “Transactional services are a critical part of bank’s online strategy for increasing presence, elevating customer satisfaction and raising deposits. Washington Trust understands the value of online services like uTransfer to delight its most desirable customers, and we are excited about being part of that approach.”
