The solution, devised by Monext, enables Oney Portugal to offer real-time personalised payment offers which can vary according to customers’ individual profiles and depending on changes in their financial situation.
Additionally, Monext provides Opey’s staff with a collection system which can independently deal with the first outstanding balances using a decision engine adapted to Oney Portugal’s client strategy. The agents in charge of amicable collection services can use this system to optimise their daily transactions.
Nicolas Dreyfus, managing director of Oney Portugal, said: “In an increasingly dynamic environment where being pro-active, reactive, and flexible have become daily challenges, Monext and Oney Portugal are working hand in hand to assure the growth and quality of our operations. We appreciate Monext’s collaboration in sharing their success with us for the growth of our operations. The consequences of having a team totally dedicated to our project means we can move forward positively with our expansion strategy in Europe alongside Monext.”
Philippe David, head of banking and payment solutions at Monext, said: “We’re happy to work with Oney Portugal on a day to day basis and to provide them with use of our card and payment management and charge accounts solution.”
