Both banks decided to replace their previous core systems and multiple third-party vendor applications with Core Director for a more seamless, integrated approach – one that improves the user experience by expediting and simplifying the banking process.
Core Director is a Windows-based system that supports progressive, growing community and multi-billion dollar banks with the industry’s most cost-efficient operating platform.
Bank of Newington has grown more than 30% in the last two years and plans to continue its aggressive growth cycle by entering new markets. To support its growth, the bank completed a major IT renovation and needed a core platform that could support its modern technology.
Bank of Newington vice president and CFO Tripp Sheppard stated: "Core Director is much more intuitive and better at anticipating what we want to do; we no longer need to know code to run our core platform.
"Plus, our previous core was not integrating well with today’s features and functionality, such as mobile capture. With Jack Henry Banking, we can bring everything under one roof for a streamlined and efficient user experience."
Cleveland State Bank was also battling limitations from its previous core provider. The bank wanted a cost-effective system that would create efficiencies and support its long-term goals of seven to 10 percent organic growth annually, doubling in size within the next decade.
Cleveland State Bank selected Core Director, along with Branch Anywhere, Banno Mobile and other complementary solutions that offer a seamless user experience between digital and personal services.
Cleveland State Bank president and CEO Timothy Schueler commented: "Core Director allows us to reset our goals to what is relevant today and for the future. Now we are able to offer a vibrant mobile channel and expand our overall presence in the marketplace.
"Jack Henry Banking has been an excellent partner from the very beginning. Their philosophy to do the right thing, do whatever it takes, and have fun, was apparent throughout our various site visits and meetings together."
Jack Henry Banking president Stacey Zengel added: "Bank of Newington and Cleveland State Bank are excellent examples of institutions that are leveraging modern technology infrastructures to make banking easy again.
"Core Director is designed to provide banks with an intuitive, highly integrated experience so that they can maximize value and efficiencies. Jack Henry Banking is committed to supporting Core Director with the R&D and complementary solutions that will continue to help power bankers’ future roadmaps."
More than 230 banks leverage Jack Henry Banking’s Core Director system. It integrates with more than 110 complementary products and services that were designed to meet the needs of community and multi-billion dollar banks.
