CorTrust Bank president and CEO Jack Hopkins said, "We selected Vantiv – through the ICBA Bancard strategic alliance – for many reasons, but specifically due to their comprehensive suite of payment products and focus on customer service."
"Our goal is to provide our customers the best payments products in the industry, which in turn, helps us grow our banking businesses. Vantiv and ICBA Bancard help us do just that."
In order to enable financial organizations to concentrate on strengthening customer relationships and grow their portfolios, Vantiv and ICBA Bancard will work jointly to simplify credit card issuing using easy to implement technology and account management tools.
The technology conglomerate has implemented modern mobile and online account access, and customized cards to help maximize cardholder touch points.
Its customer care centre operates round the clock to offer assistance to cardholders who have questions or need assistance.
In December 2012, Vantiv partnered with ICBA Bancard, the payments subsidiary of the Independent Community Bankers of America (ICBA), to offer its member clients credit card processing and merchant services.
Operating as a full-service bank, CorTrust provides an array of financial products and services to its consumers at its 24 branches located in South Dakota and Minnesota.
