Centered on the Signature bank platform, the total Fiserv technology assortment comprises account processing, card services, debit and item processing, risk and fraud management, enterprise business insights and customer relationship management.
Investors Bank operations and information technology senior vice president Daniel Harris said with Fiserv, the bank will be equipped with a flexible, open platform supported by superior ancillary solutions to meet current and future business requirements.
"The out of the box capabilities, as well as the ability to customize for our particular requirements, will help us to respond to customer needs and create a superior banking experience," Harris added.
Investors Bank, which has $12.8bn in assets, plans to expand its commercial banking services with a system that supports complex transactions, as well as add a wide range of lending and deposit services for commercial and retail customers.
Integration across channels, technologies for better insight into accounts and customer relationships, and enterprise-wide workflow enrichments will assist the bank to expand its relationships with existing and new customers.
Investors Bank manages a network of 100 retail branches in New Jersey, New York City and Long Island and provides personalized services and products tailored to the needs of its customers.
