Bank of Ireland has initiated an extensive upgrade of its ATM network, committing €60m towards enhancing its ATMs and branch infrastructure.
The bank has already implemented 14 new ATMs at branches located in Roscommon town, Drumcondra, Castlebar, and Roscrea, with plans to install approximately 150 more units at over 40 locations by the end of the year.
This initiative is part of a broader strategy to deploy around 650 advanced ATMs across all Bank of Ireland branches throughout Ireland by the end of 2027. This represents the bank’s most significant investment in ATM technology over the past ten years.
The new ATMs will feature improved cash processing capabilities and are designed to reduce energy consumption by over 50%. These machines will facilitate both cash withdrawals and deposits, with most units equipped to ‘recycle’ cash, allowing deposited funds to be available for withdrawal.
This feature aims to enhance ATM availability, offering customers improved access to cash. The investment also includes a five-year plan for servicing and maintenance of the machines.
To assist visually impaired customers, the new ATMs are equipped with high-contrast screens and an earphone socket, enabling voice-assisted transaction guidance.
Bank of Ireland’s Retail Ireland division CEO Susan Russell said: “As a full-service retail bank with a presence right across the island of Ireland, we are committed to continually improving our services and our customers’ financial wellbeing.
“This means investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure we have the most modern and efficient banking services available.
“Our new ATMs have greater cash processing capacity, are more energy efficient, and have additional accessibility features. Renewing the entire fleet is a major investment, but it will enhance our customers’ access to cash. We are excited to see the first new ATMs now installed and we’re pressing ahead with the rollout to the rest of our branches.”
